{"xsrfToken":"91db585349f550ddd6c2cb5f9e9ea3c67d6bbf77_lout","branding":{"id":"2","key":"ktstarpub","name":"Duplicate AI for JIRA","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0057de","headerLinkHoverBGColor":"#0057de","headerBadgeColor":"#0057de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"ktstarpub","projectId":10016,"serviceDeskId":2,"name":"Duplicate AI for JIRA","description":"<p>\uD83D\uDC4B Welcome to the Service Portal for <a href=\"https://marketplace.atlassian.com/apps/1224971/duplicate-ai-find-merge-duplicate-issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Duplicate AI &gt; Find &amp; Merge Duplicate Issues</a>. Please file your request using the options below.</p>\n<p>Other things you may be looking for:</p>\n<ul>\n <li><a href=\"https://duplicateai-docs.secretbakery.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a></li>\n <li><a href=\"https://marketplace.atlassian.com/apps/1224971/duplicate-ai-find-merge-duplicate-issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Duplicate AI on the Marketplace</a></li>\n</ul>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10044","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://secretbakery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[2],"key":""},{"id":"10045","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://secretbakery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[2],"key":""},{"id":"10046","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://secretbakery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""},{"id":"10043","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://secretbakery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10043,10044,10045,10046]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"514f34c2-bafe-3ee1-9657-48e7431534bf","appLinkName":"System Confluence","appLinkUrl":"https://secretbakery.atlassian.net/wiki","spaceKey":"KTSTARPUB","spaceName":"KTSTAR-PUBLIC","spaceUrl":"https://secretbakery.atlassian.net/wiki/spaces/KTSTARPUB","isServer":false},"labels":[],"projectKey":"DAISERV","serviceDeskId":2,"kbLinkDomainURLs":["https://secretbakery.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DAISERV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTNlODFlMC1kYTljLTQ0YTUtOTAzYy1lMmZjNTgzZTYzOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ1NTAzOTgsIm5iZiI6MTc0NDU0OTE5OH0.x84X0K0Dz93X_l05CBIXM2w6aWOJu4wgirQU4EOmWPY","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"2e3e81e0-da9c-44a5-903c-e2fc583e6393","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10046,"projectId":10016,"form":{"name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","intro":"<p>Let us know your idea for a new feature or improvement.</p>","instructions":"","icon":10322,"iconUrl":"https://secretbakery.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":false,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"Major","selected":false,"children":[]},{"value":"10001","label":"P2 High","selected":true,"children":[]},{"value":"10002","label":"P3 Medium","selected":false,"children":[]},{"value":"10003","label":"P1 Critical","selected":false,"children":[]},{"value":"10004","label":"Minor","selected":false,"children":[]},{"value":"10005","label":"Blocker","selected":false,"children":[]},{"value":"10006","label":"Critical","selected":false,"children":[]},{"value":"10007","label":"P4 Low","selected":false,"children":[]},{"value":"10008","label":"Trivial","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/10046","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/10046","calendarParams":{"firstDay":0,"date":"2025-04-13T14:59:58+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"514f34c2-bafe-3ee1-9657-48e7431534bf","appLinkName":"System Confluence","appLinkUrl":"https://secretbakery.atlassian.net/wiki","spaceKey":"KTSTARPUB","spaceName":"KTSTAR-PUBLIC","spaceUrl":"https://secretbakery.atlassian.net/wiki/spaces/KTSTARPUB","isServer":false},"labels":[],"projectKey":"DAISERV","serviceDeskId":2,"kbLinkDomainURLs":["https://secretbakery.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyZTNlODFlMC1kYTljLTQ0YTUtOTAzYy1lMmZjNTgzZTYzOTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ1NTAzOTgsIm5iZiI6MTc0NDU0OTE5OH0.x84X0K0Dz93X_l05CBIXM2w6aWOJu4wgirQU4EOmWPY","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"2e3e81e0-da9c-44a5-903c-e2fc583e6393","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=secretbakery","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"91db585349f550ddd6c2cb5f9e9ea3c67d6bbf77_lout","baseUrl":"https://secretbakery.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://secretbakery.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2e3e81e0-da9c-44a5-903c-e2fc583e6393","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a7e6a560d87040db961d5dc6ac14d75d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}